Terms and Conditions
Terms and Conditions
Welcome to The Direct Vault. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully to understand your rights and obligations.
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Refund Policy
- Refund requests must be submitted within **7 days** of receiving the product.
- Refunds will only be issued under the following circumstances:
- The product is received damaged or broken.
- The product is not delivered within **14 days** of the estimated delivery date.
- The product is confirmed stolen during shipping.
- After the 7-day window has passed, **no refunds** will be issued for any reason.
- To request a refund, please contact us at [thedirectvault@gmail.com`] with your order details and proof of the issue (e.g., photos of damaged products).
No Personal Information Sharing
- The Direct Vault values your privacy. We do not sell, trade, or share your personal information with third parties for marketing or any other purposes.
- Your data is used solely for order processing and improving your shopping experience.
Limitations on Liability
- The Direct Vault is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.
- We are not liable for misuse, improper handling, or unintended use of the products purchased.
Ownership of Content
- All content on The Direct Vault, including text, images, logos, and designs, is the property of The Direct Vault and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
Prohibited Activities
- Users may not:
- Attempt to interfere with the proper functioning of the website.
- Use the website for any fraudulent or unlawful purpose.
- Engage in activities that harm The Direct Vault’s reputation or operations.
Changes to Terms
- The Direct Vault reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these terms regularly.
Governing Law
- These Terms and Conditions are governed by the laws of Alabama, without regard to its conflict of laws principles.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us at:
- Email: [ thedirectvault@gmail.com]
Thank you for choosing The Direct Vault. We appreciate your trust and business!