Shipping Policies

Shipping Policy

Welcome to The Direct Vault! We aim to provide our customers with fast and reliable shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.

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Processing Time

- Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.

Shipping Rates and Delivery Estimates

- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within [5-7 business days]. Free

- Expedited Shipping: Estimated delivery within [2-3 business days]. Calculated at checkout

- Overnight Shipping: Estimated delivery within [1 business day]. Calculated at checkout

*Delivery times may vary depending on your location and carrier delays, which are beyond our control. 

International Shipping

- International shipping rates and delivery times will be calculated at checkout.
- Please note that customs, duties, and taxes may apply and are the responsibility of the customer.

Order Tracking

- Once your order has shipped, you will receive a tracking number via email to monitor the progress of your delivery.

Missed or Lost Deliveries

- If your package is delayed or lost, please contact us at (thedirectvault@gmail.com). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions

- We do not ship to P.O. Boxes or APO/FPO addresses.
- Hazardous materials and perishable items may have additional shipping restrictions.

Contact Us

If you have any questions or concerns about your order, feel free to contact our customer support team at:

- Email: [ thedirectvault@gmail.com]

Thank you for choosing The Direct Vault. We appreciate your business and look forward to serving you!